Our (International’s) accounts include Facebook, Twitter, Instagram, YouTube and LinkedIn. They exist to provide an online space for us to share stories about our people, programmes, projects and news with our community in fun and creative ways.
Social media is one tool in our communications toolbox to support our purpose to educate and inspire action for a more just and peaceful world.
Social media is designed to appeal to our emotions, both positive and negative. Social media encourages all of us to react ‘in the moment’, when sometimes a slower, more considered response is needed.
Our social media accounts should uphold and protect CISV International’s values of friendship, inclusiveness, enthusiasm, engagement and cooperation.
We have produced these community guidelines to help everyone feel as comfortable, safe and confident as possible whenever you visit or interact with CISV International’s social media accounts.
We might need to make changes to these guidelines as things can change quickly in the online environment. If they’re important to you, please check back regularly.
We want our social media accounts to be a welcoming space where people feel comfortable to talk to us and each other. We ask that anyone engaging with our social media accounts shows courtesy, kindness and respect for each other. This includes that you:
We understand that we will face scrutiny and criticism on social media. We believe people are entitled to share their views and we won’t remove a post simply because it is negative.
If however, we believe a contribution goes against our guidelines we may hide or delete the comment, block the account that it has come from and/or report it to the social media platform. On Facebook, this will mean that any replies to that comment or post will be hidden or deleted (depending on the action we take). We also use filters on Facebook to automatically hide obscenities.
In certain cases, we may send comments to the police or take legal action in the case of threatening, libellous or defamatory posts.