Open Calls for Expressions of Interest and Tender

REQUEST FOR EXPRESSIONS OF INTEREST – Design, Development, and Support for E-Learning Course

CISV International is calling for expressions of interest by professional elearning development companies interested in supplying the design, development, and support for implementation of an elearning course on risk management, child protection, and safeguarding.

The course will comprise:

  • Each of the approx. 2,000 learners per year will each spend around three to four hours on completing the course
  • Between three and four learner journeys in total at different levels (basic, intermediate and advanced
  • Assessment and certification has to be fully automated
  • The target audience are predominantly in their 20s, non-native English language speakers from 68 countries on all continents
  • Approximately nine modules on the topic areas risk assessment, child protection, behavioural expectations from CISV staff and leaders, health and safety, e-safety and data protection

The design phase will involve collaboration with a team of CISV employees and volunteers who will act as subject matter experts. CISV will provide a set of competencies against which learners will be tested mapped to the content of the course organized in modules and with tentative learner journeys through those modules defined. The supplier’s work will start with helping CISV develop the full elearning script and storyboards towards the end of the initial design phase. The supplier will deliver the full set of instructional design tasks, supported by the CISV team. Design work by the supplier will also include some or all of the following aspects: various forms of assessment (diagnostic, formative, summative); the management of certifications and badges; learner pathways depending on pass/refer; gamification; branding.


The development phase: The supplier will develop drafts of the elearning course and certification and, in several iterations, finalize the content in collaboration with CISV.


The implementation phase: The supplier will support CISV in implementing the elearning course and certification, for testing under real life conditions to start in first half of 2020 (to be decided upon project start when the concrete timeline is established). The supplier will offer advice on how to manage the support demands, especially around the launch of the course.


Technical specifications:

  • Elearning content should be developed in ways where CISV can be trained to edit and maintain the content in the future, e.g. using Articulate Storyline or similar.
  • CISV will need the original files and exported SCORM packages as deliverables.
  • Assessment, the issuing of badges and certification should be integrated into CISV’s existing Moodle Learning Management System (integrated with our Active Directory; i.e. learners will have user accounts already).
  • The course will be accessible from desktop and mobile devices; in consultation with suppliers it is yet to be decided whether a mobile-first approach should be taken


Your Expression of Interest must include:

  • A portfolio of relevant previously developed e-learning solutions as references
  • List of organizations you have worked with, especially other International or volunteer-based organizations
  • Short outline of how you would approach the project
  • Questions you feel should be discussed to develop the detailed RfP/proposal
  • Abrief company profile (based in, delivery locations, number of employees, financial position / annual revenue)



Note: This timeline is tentative, and some dates may change. 

30 August 2019: Time period for expressions of interest ends

19 September: Time period for consultations between interested parties and CISV International ends

19 September 2019: CISV International will make available a Request for Proposals (RfP) to pre-selected suppliers who have previously expressed their interest; this RfP will include detailed specifications and form the basis of the contract to be signed

7 October 2019: Deadline for the submission of quotations in response to the RfP

11 October: Potential for shortlisted suppliers to meet the CISV team in Newcastle (in-person or virtual) to discuss proposal details.

18 October 2019: Decision taken which supplier is selected

31 December 2019: Design phase completed

First half of 2020: Start trialling elearning course and certification with a limited group of testers


For informal enquiries or to submit an Expression of Interest, please contact Anders Wulff at



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