Programme Review

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The Programme Review Process

We are pleased to announce that we have engaged leading consultants PwC to work with us on the review of our educational programmes.

Why are we having a Programme Review?

We are reviewing our programmes to help us plan ahead. The review of our programmes – the primary way in which we deliver on our mission and vision for growth – is an objective in CISV International’s current strategic plan, which was approved by our Members in 2015. Earlier this year, the Governing Board identified this review as our number one priority. We believe that the analysis and recommendations that will result from this process are essential to allow us all to make sound decisions for the future of CISV.

Why are we working with a consultant?

The Governing Board decided to work with an external consultant because this review is central to everything we do, and hope to do – so it deserves as many resources as possible to support it. The team that PwC has put together to work with us specialises in working with Non-Governmental Organizations and other not-for-profit organizations. Their areas of expertise include education, change management, and human resources. Their professional input will complement and build on our own expertise – we know our programmes best, after all!

Update: November 2018

We hope that many of you were able to participate in the sessions in the Town Halls we held. Our thanks to everyone who joined . If you were not able to join, you can listen to recordings of the meetings:

9 November, 2018 – Town Hall audio recording

10 November, 2018 – Town Hall audio recording 

What’s happening now

November 2018

We are near the end of the ‘deep dive’ research phase. During this time, we held open Town Hall meetings and we are now conducting a series of focus groups with a number of NAs from each region. These will help us to better understand the research results. You can read about the research we have been doing below.

The team put together by the consultants (PwC) is working on market analysis, looking at other organizations, and global trends. Our CISV team has focused on research within CISV, including:

  • CISV historical and current documentation
  • Chapter survey on hosting and sending reality
  • Survey for Chapter Treasurers on hosting costs and participation fees
  • Survey for Programme Staff this season on how many people were first time participants
  • Surveys for Parents

The consultants will not review the educational content or benefits of our programmes – we believe that this is something that can only be done by CISVers. Our Educational Programme Committee has been hard at work on some specific aspects; they will give their results to the consultants. They have been working to:

  • Identify the core elements of programmes and their structure that are essential to the success of the programme. Currently, a survey is with programme staff and leaders and the Educational Programmes Regional Delivery Teams.
  • Review the programme goals and indicators

What’s happening next

November- December 2018
The consultants will finish their internal and external analysis work and pull together all the information and input they have got from CISV and CISVers.

Early 2019
Once the Board has received the consultant’s recommendations and had the opportunity to discuss them and clarify any questions, they will publish the recommendations. In line with our governing documents, if there are any recommendations for major changes to our programmes we will bring them to our Members as motions. We will follow the usual process for publishing, discussing, and voting on any motions in full.

We will be bring you news and regular updates on the review process on this page, so you may wish to ‘bookmark’ it. Meanwhile, if you have any questions – please send them to the Programme Review Team (Einav and Gustavo from the Governing Board, and Gaby our Secretary General, along with Bebbe our Educational Programmes Manager and Denise our Communications and Fundraising Manager) and they will get back to you. We will add the most frequently asked questions and answers to this page.

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