It is also available upon request for participants in Regional Meetings/Training Forums, International Junior Branch Conference, and the Global Conference.
Please note that the cost of the CISV travel insurance for programmes has increased by 3% for the 2018 programme year. Optional coverage purchased for RTFs and other events will be priced differently.
All claims under the CISV Travel Insurance are handled by a company called Intana
It is important to contact them directly and to phone them right away if you need urgent assistance in a serious or emergency situation. For more minor situations, you may just need to submit a written claim form later on.
Please see N-04 CISV Travel Insurance – How to Start or make a Claim for full details on how to contact Intana, what you would need to do and what you can expect in different types of situation.
For your convenience, there is also a visual summary of the key points on getting help and starting a claim in N-04A Flowchart – CISV Travel Insurance – How to Start a Claim
If you need to submit a written claim, please use the CISV Travel Insurance Claim Form (Valid from 2016)
You have 24 Hour worldwide cover from the time of leaving your home until your return. Here are some of the main things covered. For details, please see the policy document.
The cost of the insurance is included in programme participation fees and is based generally on the length of the programme. There is no additional charge for programme staff. The costs are:
There is no deductible (excess) that you have to pay on any claims.
You are covered for the entire period of your CISV international programme or meeting, travel days to and from the event, plus up to 10 extra days of leisure travel (when in line with CISV International Basic Programme Rules).
The CISV Travel Insurance includes coverage for emergency services to advise in crisis situations. A company called Alert-24, will provide these services and has professionals with relevant background. This service is not for everyday claims (see above), it is meant for actual or threatened security incidents, which would increase the risk of injury, illness or death of CISVers covered by the insurance. Risk Managers, please see Info File N-04B CISV Travel Insurance – Crisis Management Coverage for information on when and how to contact Alert-24.
A Notice of Travel Insurance has been uploaded to every National Association’s intranet (Sharepoint) folder. Please give a copy to all of your participants to international programmes and ask them to carry the notice with them when they travel. It provides basic information, such as the policy number and claim contacts.
If you wish to see the policy full wording it is available here.
For Frequently Asked Questions, visit the Travel Insurance FAQ page.
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